• Service Technician

  • Application


  • Service Technician

    Job Type: Service Technician (with benefits)

    Location: Indianapolis and South Bend Office

    Salary: Competitive pay with aggressive advancement plan based on years of service and continued education; hourly; determined according to level of education, experience and performance

    Job Description:
    ESCO Technicians report to the Service Manager, assisting with the inspecting testing and maintenance of low voltage systems within a facility. Low voltage systems include fire alarm, video surveillance, door access, AV, audio, paging, intercom, nurse call and network. In this supportive role, technicians are provided the opportunity to gain field experience in the systems integration industry, and grow within the company. These individuals bridge the gap between people and technology.

    Continued education such as systems/industry training and certification courses are available to all technicians with zero out-of-pocket expenses. A passion for technology, electronics and/or computer systems, as well as an eagerness to learn are important characteristics for this position.

    Responsibilities & Expectations:

    • Service, Inspecting, testing and maintaining of low voltage systems
    • Adjust, calibrate, align, and modify circuitry/components and records effects on unit performance
    • Demonstrates attention to detail, accuracy, thoroughness and dependability by following instructions and being an active listener
    • Adapts well to changing circumstances or conditions in the field
    • Pursues career development opportunities such as training and certification courses
    • Maintains a professional attitude and appearance at all times
    • Keeps a clean and organized work environment
    • Adheres to all ESCO policies in regard to dress code, safety, attendance, etc.


    • Prior Fire Alarm service experience
    • Preferred CCTC, Access Control/ security experience
    • Obtain Fire Alarm NICET certification
    • Associates degree (or minimum 2 years of experience)
    • Valid driver’s license
    • Reliable transportation
    • Familiarity with basic hand tools
    • Ability to lift and carry up to 50 pounds
    • Ability to stoop, balance, stand, walk, sit and climb and/or work on a ladder


    • Company vehicle based on years of experience
    • Written advancement plan based on years of service and education
    • Advancement opportunities in engineering, project management and sales
    • Employer provided training for product lines we represent
    • Employer support for industry education and certifications
    • Employer supported health care available after 30 days of employment
    • 8 paid holidays per year after 30 days of employment
    • 1 week (5 days) of paid vacation time after 6 months of employment
    • 2 weeks (10 days) of paid vacation time per year after 1 year of employment
    • 3 weeks (15 days) of paid vacation time per year after 6 years of employment
    • 9 paid sick days per year after 1 year of employment
    • 1 personal day per year after 1 year of employment
    • 401k retirement plan

    This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

    Employment is also conditional upon satisfactory review of current Motor Vehicle Report and drug screening.

    Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as outlined in the employee handbook.