The amount of technology and innovation that hospitals are delivering into patient care is impressive. Growing evidence shows that healthcare facilities can create healthier outcomes by focusing on the overall patient experience. In the past, patient entertainment was limited to broadcast television. With advancements in consumer electronics such as smart phones, smart tablets and the like, patients have come to expect the use of these devices during their hospital stay, just as they [...]
Michael Petrucci, Solutions Engineer We all understand how preventive maintenance works for automobiles...you know, change the oil, flush the cooling system and rotate the tires. When you do these things, you are rewarded with a reliable vehicle that will last far longer than if these maintenance items had been neglected…but have you done anything for your sound system lately? Just as any complicated system, your sound system requires routine maintenance. Things get dirty, parts wear out, [...]
Chuck McCormick, PSP, CAHSO - ESCO Solutions Engineer Remember the Michelin tire ad portraying the tire as a container? It was the one showing the tire floating during a rainstorm and the baby accompanied by several pairs of stuffed animals? Did this remind you of Noah’s Ark, another famous container that withstood a major catastrophe for its riders? This imagery was meant to invoke the feeling of safety and security. This is also how we might view school buses – containers that are safe [...]
Chuck McCormick, ESCO Communications Solutions Engineer We are entering that time of year when our Emergency Departments (ED’s) begin to fill with trauma cases. Especially during the summer months, heat can be an environmental stressor which can lead to an increase in violent incidents. Various articles from psychology blogs, white papers, research and more can prove how heat can influence violence. Even in our everyday language we use terms such as “hotheads” and “cool tempers.” [...]
HIPAA regulations have increased the requirements for patient privacy within healthcare environments. Speech privacy is increasingly important within patient rooms, waiting areas, examination rooms, and admissions and billing areas. However, when it comes to reimbursements for patient services this issue is rapidly become one worth addressing. Ask just about any hospital administrator or patient satisfaction manager what their worst HIPAA score is and they will likely tell you it’s the "the [...]